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Atlassian Jira Service Management JSM
Atlassian Solution Partner and Authorized Government Partner Support, Sales, and Consulting Services
For more information on our Jira Service Management consulting, sales, and support services, give us a call:

(866) 887-0489

Or drop us an email:

jira-support@releaseteam.com

Jira Service Management (JSM) Support and Consulting Services

Tailored Solutions for Every Need:
JSM Support | JSM Consulting | JSM Sales
Data Center | Cloud | Server
Public Sector/Government | Private Sector/Commercial

The Jira Service Management (JSM) Solution Brief white paper

JSM is High-Velocity ITSM

Elevate Your Project Management with ReleaseTEAM’s Expert Jira Consulting and Support.

Comprehensive Jira Consulting and Support Services

At ReleaseTEAM, we understand Jira’s critical role in driving your team’s productivity and project success. That’s why we’re proud to offer comprehensive Jira consulting and support services tailored to your needs. Our expertise spans over two decades, focused on providing our clients unparalleled support, sales & licensing, and consulting services. Our Atlassian Experts are dedicated to ensuring that your Jira environment runs seamlessly, allowing you to focus on what you do best – delivering exceptional results.

Our consulting and support services are designed to adapt Jira to your organization’s unique development methodology. Whether your team uses Scrum, Kanban, or a hybrid approach, our Jira Software consulting experts guide you through every stage. We focus on efficiently planning, tracking, and releasing code, enhancing your team’s productivity and collaboration.

Unlocking the Power of Asset Management in your ITSM Practices white paper
IT Asset and Service Configuration Management in JSM white paper
Using JSM for Asset and Configuration Management white paper

See more service and incident management resources

See more ITSM resources

Accelerating Development with Expert Jira Support

At ReleaseTEAM, we understand that timely support is critical to your operations. Our GitLab support services are designed to provide you with expert assistance and peace of mind. From troubleshooting and bug fixes to performance tuning and security assessments, our dedicated support team is here to ensure your GitLab environment runs smoothly and securely.

Jira is the cornerstone of effective development project management

  • Actionable Results: Gain insights that drive strategic decisions
  • Transparent Execution: Maintain clarity across all team activities
  • Scalable Evolution: Adapt your processes seamlessly as your needs grow
  • Flexible Planning: Customize Jira to fit your unique workflow
  • Accurate Estimations: Enhance your forecasting for future sprints
  • Value-Driven Prioritization: Focus on tasks that offer the most value

Your Project Can Succeed With Our Expert Jira Consulting Services

Seamless Jira Deployment, Migration, and Integration

ReleaseTEAM’s Jira consultants have the experience and knowledge to ensure a smooth rollout to the cloud or data center. We specialize in integrating Jira with your existing infrastructure for maximum efficiency and impact and ensuring that it aligns perfectly with your organization’s requirements.

Stay up-to-date with the latest features and enhancements. We manage smooth Jira upgrades and migrations, minimizing downtime and maximizing efficiency.

Customization and Workflow Optimization: Comprehensive Jira Support and Consulting

Our Jira Software support and consulting services cater to all agile methodologies. We assist in implementing scrum boards, managing backlogs, tracking epics and issues, and ensuring collaborative success across your team.

Tailor Jira to your team’s unique processes. We assist in customizing workflows, issue types, and fields to optimize your Jira environment for maximum efficiency.

Cross-Departmental Collaboration Enhancement

Jira’s versatility extends beyond development teams. Our consulting services help various business units utilize Jira Software for improved operational efficiencies and transparency, from marketing to HR.

Advanced Reporting and Efficiency Tracking

Leverage Jira Software’s analytical tools, like burndown charts and cumulative flow diagrams, for a comprehensive view of your team’s performance. Our support services ensure you maximize these tools for enhanced process efficiency.

User Training and Adoption

Empower your organization with our team mentoring program. With Staff Coaching or Mentoring, one of our veteran consultants works alongside your team’s key members in your specific Jira environment. Our experts guide users on best practices, fostering widespread adoption and proficiency for your unique environment. They then become your in-house experts who can share the knowledge with the rest of your staff.

Imagine an Atlassian Certified Expert (ACE), a true SME with deep, real-world experience giving hands-on training to your key team members during the rollout of a new tool, coaching them from the initial tool evaluation and system assessment to going live. We Train Your Trainers so you can ensure the complete transfer of skills into your organization.

Custom Integrations to Extend Jira Support Services

With thousands of app integrations and add-ons from the Atlassian Marketplace, our consulting services can transform Jira into a comprehensive work management tool. ReleaseTEAM offers custom plugin development, aligning your Jira configuration with your specific operational needs.

From timesheet integration to advanced analytics and monitoring solutions, you can extend Jira into a comprehensive work management tool.

Partner with ReleaseTEAM for Expert Jira Consulting, Services, and Support

Choose ReleaseTEAM for structured, streamlined development cycles. Our services, including: sales and licensing solutions; consulting services – migrations, implementations, integrations, and upgrades; staff augmentation; team mentoring; and dedicated technical support, are tailored to elevate your Jira experience.

Enhance your project management and development processes with ReleaseTEAM’s expert Jira consulting and support services. Contact us today to discover how we can transform your team’s efficiency and productivity.

ReleaseTEAM as Your DevOps Partner

ReleaseTEAM has been at the forefront of DevOps process adoption and specializes in all the technologies and processes involved.

Choose ReleaseTEAM for all your enterprise collaboration needs. Our services, including sales and licensing solutions; consulting services – migrations, implementations, integrations, and upgrades; staff augmentation; team mentoring; and dedicated technical support, are tailored to elevate your team's productivity.

Contact us today to discover how we can transform your team’s efficiency and productivity.

Corporate HQ

1499 W. 120th Ave
Suite 110
Westminster, CO 80234
720-887-0489

Massachusetts

1257 Worcester Rd.
Suite 108
Framingham, MA 01701
866-887-0489

Canada

PMB# 604
1-110 Cumberland St.
Toronto, ON M5R 3V5
866-887-0489