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Service & Incident Management Solutions

Ready to deliver exceptional service experiences with Atlassian JSM? ReleaseTEAM offers end-to-end solutions for service management best practices. Let’s enhance your service delivery and exceed customer expectations.

ITSM Resources

Jira Service Management Solution Brief

Ready to unlock high-velocity service management? Read about the power of Jira Service Management.

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The State of Incident Management Report

Since 2020, Atlassian’s State of Incident Management report has annually provided some fascinating insights into the readiness of enterprises of all sizes to mitigate the damage done by incidents and outages.

This year is no different. Despite economic and workforce challenges, this year’s report showed that in 2023, organizations are looking toward automation and Artificial Intelligence (AI) to pick up the slack. The pandemic showed us that time is precious, and many of us want to spend less of it doing what a computer can do for us.

And we’ve got the proof to show how successful this approach can be. Download the full report or tune into our exclusive webinar-on-demand to learn about modernizing your services, overcoming challenges in deployment, and leveraging AI to revolutionize incident management.

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High-Velocity ITSM Success Stories

Learn how leading corporations achieved high-velocity service management by modernizing with Atlassian.

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Software Development & IT in Harmony

Historically, there is a lack of collaboration across the teams that write code, test it, and then deploy it. But in the new world of DevOps, that’s changing and now development is becoming a team sport.

Take a look at this eBook Software Development and IT Teams in Harmony that describes how modern teams are using Jira Software and Jira Service Management throughout the development lifecycle, including incident and change management to bring teams together.

Download the eBook to unlock:

• Tips to help your team deliver value faster

• How to help eliminate silos in your organization

• What you can do to accelerate work across teams

If you would like a demo of Jira Service Management or a free consult on how to improve your software development lifecycle, contact us today.

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Superior Remote Employee Experience with Conversational Ticketing in Jira Service Management

Are you struggling to keep up supporting your team’s remote work demands? Download our free case study to see how one large tech company optimized its help desk using Jira Service Management.

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Contact us at (866) 887-0489 or info@releaseteam.com today to speak to an expert about your next DevOps project.

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