HYCU Licensing Explained: Atlassian Backup, Suites and Your Own Storage
This page answers the HYCU licensing questions buyers actually ask — what the Atlassian backup suite costs, why the per-user price is not the total cost, and how the licensing model compares to the other Atlassian backup vendors. Figures are HYCU list prices in USD.
The short answer: HYCU’s Atlassian Suite is $4.00 per user per month — published, which is unusual in backup. But two things change the maths. Bitbucket is not in the Atlassian Suite; it sits in the DevOps Suite, so Jira plus Bitbucket is two suites. And HYCU writes backups to storage you own, so the $4 is software only — your cloud bill carries the rest.
What does HYCU for Atlassian cost?
HYCU sells four separate Cloud apps on the Atlassian Marketplace — for Jira Software, Jira Service Management, Confluence and Bitbucket — but licenses them as suites:
| Suite | Price | Covers |
|---|---|---|
| Atlassian Suite | $4.00/user/month | Confluence, Jira, Jira Product Discovery, Jira Service Management, Tempo, Trello |
| DevOps Suite | $4.00/user/month | Bitbucket, GitHub, GitLab, CircleCI, Terraform |
| Microsoft 365 | $2.25/user/month | — |
| Workforce Identity Suite | $1.20/user/month | Okta, Entra ID, AWS IAM |
| Productivity Suite | $4.00/user/month | Asana, Notion, Miro, ClickUp, Wrike |
Bitbucket is the quoting trap. A DevOps shop backing up Jira and Bitbucket is buying two suites at $4 each, not one. Establish the full app list before quoting. The flip side is that the suite packaging is a genuine upsell lever — a team already on the DevOps Suite for Bitbucket gets GitHub and GitLab coverage in the same line item.
All four Atlassian apps are Cloud only. We found no Data Center listings, which matters given Atlassian’s own Data Center end-of-life timeline.
Why the per-user price is not the total cost
HYCU writes backups to a storage target your organisation owns and manages — AWS, Google Cloud, or an S3-compatible target such as Wasabi. Most competitors in this space hold the data in their own cloud. So the HYCU $4 per user is software only: you carry your own storage bill, your own egress, and your own residency decisions.
This cuts both ways, and which way depends on your estate:
- For a large estate, bring-your-own storage is usually cheaper and always better for data residency and for your exit story — the backups are in your bucket, under your control, whatever happens to the vendor relationship.
- For a small estate it is extra work — a bucket to provision, lifecycle policies to set, and a second bill to reconcile.
The honest framing for any comparison: a HYCU quote and a Rewind or Revyz quote are not like-for-like. Theirs is all-in; HYCU’s is not. Ask for the storage assumption in writing before comparing the numbers.
How does the licensing model compare to the other Atlassian backup vendors?
| Vendor | Unit | Storage | Notable |
|---|---|---|---|
| HYCU | Per user/month, per suite | Customer-owned bucket | Flat published rate; Bitbucket in a separate suite |
| Rewind | Per user/month, per product, volume-tiered | Vendor-held | Steep volume discounts; flat fee under 10 users |
| Revyz | Per user, auto-matched to your Atlassian licence count | Vendor-held | Graduated bands — billed cumulatively across tiers, not one flat rate |
| GitProtect / Xopero | Per repository for Git platforms; per user for Jira/Confluence | Unlimited included free | Only per-repo model in the group |
Three model-level reads that matter more than feature lists:
- HYCU and Revyz both key off your Atlassian seat count. Neither lets you license a subset of users — which is consistent with Atlassian’s own Marketplace rule that all active users require a licence.
- GitProtect is the only per-repository model, which inverts the economics entirely. It wins on a large-headcount, small-repo estate and loses on the reverse. It is the natural competitor on the Bitbucket and GitHub side rather than the Jira side.
- Rewind and Revyz volume-discount steeply; HYCU’s published rate is flat. On a large estate, HYCU is likely to lose on list price above roughly 250 seats unless discounted — worth testing before assuming the published number is competitive.
Does Atlassian’s own backup make this unnecessary?
No, but the honest answer is more nuanced than it used to be. Atlassian now ships a first-party Backup and Restore product for Confluence, Jira and JSM. Leading a conversation with “Atlassian has no backup” was true once and will now cost you credibility with an informed admin.
What the native product does not do, from Atlassian’s own documentation:
- 30-day retention in Atlassian-owned storage, then the backup expires
- Cannot selectively restore individual projects or spaces — all content is included
- Backups cannot be downloaded to your own storage
- Marketplace app data is not covered
- Not available in Atlassian Government Cloud
- Sales-assisted purchase only, annual, and only on Premium or Enterprise plans
So the three gaps that justify a third-party tool are retention beyond 30 days, granular restore, and custody of the data. If none of those matter to you, the native product may genuinely be enough. If you are in a regulated industry, or you have ever needed to restore one project without touching the rest, they matter a great deal.
What is R-Cloud, and what else does HYCU license?
Buyers assume R-Cloud is a product. It is not — it is the platform, and the workload integrations are the consumption units. You never buy “R-Cloud”; you buy entitlements per workload type, in that workload’s own unit, and R-Cloud is the console they all appear in.
HYCU does not use one unit across the portfolio:
| Workload type | Unit | Published? |
|---|---|---|
| SaaS applications | Per user per month, by suite | Yes |
| Hybrid / on-prem (Nutanix, VMware) | Per VM, in licence packs | No — quote only |
| Cloud / PaaS via AWS Marketplace | Per GiB per month, consumption-based | Yes — $0.128 to $0.451/GiB/mo by tier |
| Certain enterprise SaaS (e.g. iManage) | Per TB | No |
| Databases, data warehouses, AI/ML | Varies | No |
There is one published all-in packaged SKU worth knowing about — the HYCU Starter Bundle, priced per organisation by employee count: from $5,000/year under 100 employees and $7,500/year for 100–200, capped at 50 VMs, 10 TB protected and 100 SaaS users, on a 12-month minimum term. It is the cleanest entry quote in the portfolio.
Frequently asked questions
What exactly counts as a user?
Your licensed Atlassian seat count. HYCU and Revyz both key to the tenant’s licence count, which means deactivated-but-still-licensed users are billable. Atlassian’s own Marketplace rule is that all active users require a licence for a paid app — there is no partial licensing on any of these products.
Is storage included?
Not with HYCU — you provide the bucket. GitProtect includes unlimited storage; Rewind and Revyz hold the data themselves. This single variable moves total cost more than any per-user price difference, and it is the first thing to establish in a comparison.
What does it cost to actually restore?
With bring-your-own storage, restore egress is your own cloud provider’s charge, not HYCU’s. Whether HYCU levies any restore fee of its own is not documented on the pages we could reach — ask in writing.
Can I restore one project, or only the whole instance?
HYCU markets one-click granular restore of specific projects, issues, configurations and attachments. This is the main functional reason to buy over Atlassian’s native product, which restores everything or nothing.
Where does the data live, and can I choose the region?
For SaaS workloads, in your own bucket, in whatever region you chose for it. Whether HYCU offers a choice of processing region for the control plane is not documented publicly — a live question for regulated buyers.
What happens to our backups if we stop paying?
With HYCU’s bring-your-own-storage model the data is in your bucket, which is a materially better position than vendor-held backups. Confirm the access and format specifics before you need them.
Does HYCU volume-discount above the published rate?
Discount policy is not published and the pricing slider appears flat. Given that competitors discount steeply at volume, this is worth testing directly on any estate above a few hundred seats.
Pricing and licensing terms verified 19 September 2026 against HYCU’s published pricing pages, Atlassian Marketplace listings, and Atlassian’s own backup documentation. Hybrid, on-premises and enterprise SaaS pricing is quote-only. Competitor figures are from each vendor’s published pricing and are included for licensing-model comparison, not as current quotes.
Comparing backup quotes that are not like-for-like?
Storage model, retention, restore granularity and Marketplace app coverage move the real number far more than the per-user price. We model Atlassian backup properly — including whether the native product is now sufficient for you.