SDLC Solutions for the Monitoring Discipline
The DevOps team needs to monitor every change to the production environment for efficiency, reliability, and scalability. Using automated monitoring tools, teams ensure that resource consumption is ideal, application stability consistent and issues addressed quickly.
Tools provide means for automating the monitoring functions, including detecting and logging incidents, routing issues to team members responsible for that portion of code, and initiating automatic corrective actions in some cases.
Change management requires a set of policies and processes (usually automated) that enforces approvals throughout the DevOps cycle. This improves the code integrity, release stability, and deployment frequency.
The DevOps change management tools provide formal approval workflows for new code, and stores the entire audit history of each change, including any testing and post-release analytics. These checks and balances address issues surrounding user impact, corporate governance, IT regulatory compliance, and system security.
Incident management is how customers and other stakeholders collaborate with the DevOps team to improve the quality of the code. Incidents usually go through four stages, which include detection, response, remediation, and finally analysis.
Tools used during incident management include reporting an issue capturing from the users of the system, or automated monitoring services that detect incidents. Once an incident occurs, the tool categorizes and routes the information to the appropriate team, who responds and starts planning the remediation requirements. After the team makes the necessary fixes and releases updates to the production environment, lessons learned helps the team establish process or automation controls to prevent the same issue from happening again in the future.
Bug / Issue Tracking
Bug or defect tracking tools enable teams to find, record, and track reported bugs/defects in software development projects – a vital aspect of quality software. Providing teams with a complete view of the backlog, whether the work item is a bug or a task related to a new feature development, allows for better management of your pipeline. Many modern tools allow end-users an avenue for reporting bug reports directly.
Throughout the entire CI/CD pipeline, analytics deliver actionable information that teams use to streamline the DevOps cycles. Analytics include everything from test pass rates, build stability, bug tracking, and defect logging. With analytical tools, the organization tracks team performance, task processing, release cycles and frequencies, and compliance with development processes.
Analytics provide insights into the bottlenecks that negatively influences the DevOps cycle. It also highlights areas where teams can gain higher efficiencies via automation for repeated actions.