ClearQuest


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ClearQuest
APARs (Authorized Program Analysis Reports)Troubleshooting
2014-08-15PI23513: IE 10 DOESN'T COMPLETE THE LINK OPERATION WHEN LINKING FROM CQ TO EXISTING/NEW RTC/CQ RECORDS
With Internet Explorer 10 when you try to create a link to an existing record, you can search for and select the desired
2014-08-15PI23305: THE LOG "CQWEB I CQLOGINCONTROLLER SETSESSIONTIMEOUT 1800" IS ALWAYS DEFAULT VALUE "1800" IN SYSTEMOUT.LOG
Default session time out value is 1800, change the value to other under "Site Administration", for example, 14400. Then
2014-08-05PI23213: LIST CONTROL ON A COMBOBOX REMAINS OPEN IN FIREFOX UNTIL THE RECORD IS SAVED
On CQWeb, a combo box control is displayed in FireFox differently as opposed to the expected behavior that can be seen
2014-08-05PI23200: ERROR: "THIS RECORD WAS NOT FOUND." SELECTING AND OPENING A REFERENCED RECORD FROM MAIN BEFORE SAVING IT
Starting with CQWeb v. 8.0.1.4, the following error when opening a referenced record from inside the main record before saving it
2014-07-22PI21683: 8.0.0 AND 8.0.1 DOC ABOUT CQ WEB HOME PAGE IS INCORRECT
http://pic.dhe.ibm.com/infocenter/cqhelp/v8r0m0/index.jsp?topic= %2Fcom.ibm.rational.clearquest.webadmin.doc%2Ftopics%2Fc_sitecon
2014-07-17PI21978: USER DATABASE GETS LOCKED AFTER UPDATING USER DATABASE PROPERTIES AND DOES NOT UNLOCK ITSELF BACK
Starting with v. 8.0.1.2 and above, ClearQuest is locking the wrong database and not unlocking it after updating user database
2014-07-16PI21621: WITH USER PRIVILEGE "ALL USERS/GROUPS VISIBLE" UNCHECKED AND USE R REFERENCE IN DISPLAY FIELDS THE QUERY RESULT CAN BE AFFECTED
If a user does not have the "All Users/Groups Visible" privilege set, users that are not in the group that the logged-in user is
2014-07-16PI20048: VBSCRIPT HOOK MAY NOT REPORT ERROR WHEN INVALID ENTITY REFERENCED IN BUILDQUERY CQ API CALL
In IBM Rational ClearQuest (CQ) 7.1.1.x or 7.1.2.x, when invoking a VBscript CQ API call to BuildQuery (and possibly
2014-07-16PI21531: WHEN RUNNING "FIND IN HOOKS" IN THE ECLIPSE DESIGNER, AN EXCEPTI ON IS SEEN IN THE LOG AND SOMETIMES NOT ALL ITEMS ARE RETURNED.
When running "find in hooks" in the IBM Rational ClearQuest Eclipse Designer, an
2014-07-16PI21529: NON ALPHANUMERIC CHARACTERS CAUSE TRUNCATION OF ATTACHMENT DESCRIPTION
When using a non alphanumeric character in the attachment description of a ClearQuest record, each will reduce the total
2014-07-03PI20761: URI REST DATE FORMAT CHANGES FROM SHORT TO LONG WHEN PARSING RESULT SET TO XML
The customer would like to parse result set query to XML format. In order to proceed with this the "Allow REST calls for
2014-07-03PI18785: REGRESSION: OSLC RDF RESPONSE IS NOT VALID IF OSLC.PROPERTIES CONTAINS SECOND-DEGREE REFERENCE FIELD
Environment:
2014-06-30PI19771: ACCESSING CQWEB VIA REST URI'S TIMES OUT IN CQ 8.0.1.3 AND 8.0.0.10
Using the REST URI's that log in automatically after the upgrade to the latest CQWeb version results in
2014-06-30PI19860: SESSIONTYPE CONSTANTS FOR VBSCRIPT BASED CQ API SCRIPT ARE NOT RECOGNIZED
When using IBM Rational ClearQuest (CQ) API scripts based on the Microsoft Visual Basic (VB) Script (VBScript) language, CQ
2014-06-30PI20274: CLEARQUEST CLIENT LISTS TABS AS A SINGLE ROW, WHILE DESIGNER SHOWS STACKED ROWS
ClearQuest designer displays form tabs in multiple stacked rows but the client displays them in one long row or stacked
News
2014-07-16IBM Installation Manager version 1.7.1 or higher is required to Install IBM Rational ClearQuest on Microsoft Windows 8.1 or Microsoft Windows 2012R2
IBM Installation Manager version 1.7.1 is the minimal required version to Install IBM Rational ClearQuest version 8.0.1.4 on Microsoft Windows 8.1 or Microsoft Windows 2012R2
Technotes(FAQs)Troubleshooting
2014-07-01How to write a Pearl script in CQ to send emails to the owners of the record type, if the record type is still not in "Closed" state even after 30 days of submission
How do you write a Perl script using IBM Rational ClearQuest APIs to send emails to the owners of the record type, if the record type is still not in "Closed" state even after 30 days of submission.
Technotes(Troubleshooting)Troubleshooting
2014-08-19Unable to SETACTIVITY in UCM/OSLC integration in ClearCase when ClearQuest field name uses invalid character in XML tag
In the IBM Rational ClearCase and Rational ClearQuest OSLC-based integration, if ClearQuest field name contains invalid character defined in XML specification, the SetActivity operation will fail.
2014-08-12Invalid Descriptor Index when using cqtool to run a SQL query
An Invalid Descriptor Index error occurs when using the IBM Rational ClearQuest (CQ) command "cqtool" to run a SQL edited query.
2014-08-07ClearQuest Web page displays blacked out areas in IE
Attempts to view IBM Rational ClearQuest Web (CQWeb) in Internet Explorer (IE) results in pull downs and menus presented as black boxes.
2014-08-05Launching Rational ClearQuest results in "The Operations could not be completed because of a licensing error"
Attempts to login to IBM Rational ClearQuest 7.1.1 results in the error "The Operations could not be completed because of a licensing error: Failed to check out a key for ClearQuest."
2014-07-29ClearQuest Query using CONTAINS operator with a multiline string field may not return expected results when SQL Server FTS is enabled
Queries against fields using "contains" operator in the IBM Rational ClearQuest (CQ) query wizard may not return expected results when Microsoft SQL Server (SQL Server) FTS (Full Text Search) is enabled database-side.
2014-07-28After migration from data-push to data-pull mode, Crystal Reports do not allow selection of multiple values in dynamic parameters
After migrating Crystal Reports from data-push to data-pull mode, the reports do not allow selecting multiple values in dynamic parameters when using IBM Rational ClearQuest.
2014-07-08ClearQuest: Configure the IBM Eclipse Help System to use local-only help to aide in performance
When using IBM Rational ClearQuest (CQ) Web, through Change Management (CM) Server, administrators may wish to reconfigure the built-in IBM Eclipse Help System (IEHS) to use local-only help instead of ibm.com served help. In environments where there is limited connectivity, or slow connectivity, using local-only built-in help can potentially aide in performance.
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TroubleshootingTechnotes(Troubleshooting)
2014-08-04The documentation installation process fails to cancel at 50% .
If you are installing one or more IBM Rational documentation sets by using the Local Help Updater, after the installation process reaches 50%, it cannot be cancelled.